78obet Privacy Policy — Keeping Your Data Safe

1. Introduction

78obet ("we", "us") operates an online Sports Betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using the 78obet website or app, you are deemed to have accepted this Privacy Policy. Please read it carefully before using the platform.

2. What Information We Collect

2.1 Information You Provide Directly

We collect information you provide when registering an account, completing KYC verification, or contacting support. This includes:

• Identity information: Full name, date of birth, gender.
• Contact information: Mobile number and email address.
• Identity Document: National ID (NID) number or passport number (for KYC purposes).
• Payment Information: Mobile banking number (Mobile Pay/Nagad/Rocket) and bank account number.
• Account Information: Username and password (stored in encrypted form).

2.2 Automatically Collected Information

When you use 78obet, certain information is collected automatically:

• Device Information: Device type, operating system, and browser version.
• Network Information: IP address and Internet Service Provider.
• Usage data: Pages visited, time spent, and where you came from.
• Transaction Log: Records of all bets, deposits, and withdrawals.

3. How We Use Your Information

78obet uses the information it collects solely for the following purposes:

• Account Management: To support registration, login, password reset, and account security.
• Service Delivery: To process bets, handle payments, and complete transactions.
• Identity verification: To prevent fraud and comply with KYC requirements.
• Customer support: To address your questions or complaints.
• Security: To detect and prevent suspicious activity.
• Relevant Notifications: To notify you of promotions or important updates (you can opt out at any time).
• Legal obligations: To meet requirements set by government or regulatory authorities.

We never sell your data to third parties for marketing or commercial purposes.

4. Who We Share Your Data With

78obet shares your information only in limited, specific circumstances:

4.1 Service Provider Partners

Certain trusted third parties involved in payment processing, technical infrastructure, or customer support receive only the minimum data necessary. They are contractually bound to uphold 78obet's privacy standards.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement agency. In such cases, only the minimum necessary information will be shared.

4.3 Business Changes

In the event of a change in ownership or structure of 78obet, user data may be transferred to the new owner, though the protections under this policy will remain fully in effect.

5. Data Security Measures

78obet uses multiple layers of security to protect your data:

• SSL/TLS Encryption: All data transmitted through the website and app is secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text — it is secured using advanced hashing methods.
• Two-Factor Authentication (2FA): OTP-based verification for an extra layer of account security.
• Regular security audits: Regular system audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access sensitive information.
• 24/7 monitoring: An anomaly detection system runs around the clock to flag unusual activity.

That said, no online platform can guarantee 100% security. Keep your password strong and never share it with anyone.

6. Cookie Policy

Cookies are small files stored in your browser. 78obet uses cookies to remember login sessions, deliver a relevant experience, and maintain platform security.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect how the platform functions.

7. How Long We Retain Your Data

78obet retains your information only for as long as necessary:

• Active Account: All information is retained from account opening through to closure.
• Closed Accounts: Due to legal obligations, transaction records may be retained for up to 5 years after account closure.
• KYC Documents: Securely stored after verification; deleted 3 years after account closure.
• Support Conversations: Retained for 2 years for dispute resolution.

After this period, data is securely deleted or irreversibly anonymized.

8. Your Rights

78obet believes you should have control over your own data. We uphold the following rights:

To exercise these rights Help Center Contact Us or Email Us support@78obet.pro. We will respond within 30 business days.

9. Protection of Minors

78obet strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

If a parent or guardian discovers that their child has created an account on 78obet, please contact us immediately. We will promptly close the account and delete all associated data.

10. Privacy Policy Updates

78obet may update this Privacy Policy from time to time, reflecting changes in law, the addition of new services, or improvements to our security practices.

You will be notified of any significant changes via email or in-app notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

Always check the "Last Updated" date at the top of this page. If you have any questions, Help Center Contact us.