From account registration to withdrawals — find guides and support for everything on 78obet, all in one place. We're always here if you have questions.
Popular searches: deposit, withdrawal, forgot password, bonus
Browse the categories below to find the help you need. Each section includes detailed guides.
Everything you need to know about opening an account, changing your password, KYC verification, and account closure.
View DetailsRules, limits, and troubleshooting for deposits via Mobile Pay, Nagad, and Rocket.
View DetailsRules for withdrawing winnings, processing times, limits, and what to do if there's a delay.
View DetailsHelp with placing bets, understanding odds, live betting, and cash-out.
View DetailsLearn about the welcome bonus, cashback, reload bonus claims, and wagering requirements.
View DetailsHelp with APK download, installation issues, login errors, and app updates.
View Details
Signing up at 78obet takes just 2 minutes. Enter your mobile number, name, and password to create your account. Verify the OTP and you're ready to log in.
Click the "Forgot password" link on the login page. An OTP will be sent to your registered mobile number. Set your new password.
KYC verification is required for large withdrawals. Upload a photo of your NID or passport. Approval typically takes within 24 hours.
Entering the wrong password too many times will temporarily lock your account. Wait 30 minutes or contact support.
Go to the payment page and select Mobile Pay. Enter the amount and send the payment to 78obet's Mobile Pay number. Confirm with your transaction ID.
Save your transaction ID and report it to support. It's usually added manually within 1 hour.
Log in to your account, go to the withdrawal section, enter the amount and your mobile number. Funds will arrive within 15–60 minutes.
Delays can occur if KYC verification is incomplete or during peak banking hours. If it takes longer than 2 hours, contact support.
Select a match from the Sports menu, click on the odds, enter your stake, and press "Confirm Bet".
Odds change as the match progresses. Head to the "Live" tab to see all ongoing matches. Place your bet at any moment.
Once a bet is confirmed, it generally cannot be cancelled. However, if a cash-out option is available, you can withdraw a partial amount before the match ends.
If a match is cancelled or abandoned, 78obet automatically refunds the full stake.
Your first deposit after registration automatically receives a 150% bonus. No promo code required.
The bonus amount must be wagered 5 times. This means if you receive a ৳1,000 bonus, you'll need to place ৳5,000 in bets before you can make a withdrawal.
A 5% cashback on weekly losses is automatically credited to your account every Monday.
If you don't receive a bonus after depositing, contact support within 24 hours. If the offer is still active, it will be added manually.
Running into occasional hiccups on an online betting platform is completely normal. Whether your deposit is stuck, a bonus hasn't appeared in your account, or the app isn't loading properly — you're not alone. The 78obet Help Center is here to help you sort it out.
The guides here are intentionally written in plain, straightforward language. Technical jargon is avoided so that even first-time users can follow along with ease.
The fastest way to reach 78obet support is via live chat. Click the chat icon at the bottom of the page to connect directly with a Bangla-speaking agent. Most common issues are resolved within 5 minutes.
For less urgent matters, you can also reach us by email. Sending a message to support@78obet.pro typically gets a response within 6–12 hours. Including your transaction ID or a screenshot will help speed up the resolution.
Experience shows that most issues are payment-related. Many users accidentally send money to the wrong number via Mobile Pay or Nagad, or forget to save their transaction ID. Keeping these two things in mind will help you avoid most problems.
The most common reason for withdrawal issues is incomplete KYC verification. For security purposes, 78obet verifies your identity before processing withdrawals above a certain amount. Once completed, you won't need to go through this again.
New bettors often have plenty of questions — what odds mean, how parlay bets work, and when to place a live bet. The 78obet Help Center has detailed guides covering all of these topics. Anyone brand new to betting can get started just by reading through them.
78obet also promotes responsible betting. Set your own limits, and don't let emotions push you into placing more bets than you should. If you feel like something is wrong, Responsible Gaming Give this page a read.
| Method | Time |
|---|---|
| Mobile Pay | 15 minutes |
| Nagad | 15 minutes |
| Rocket | 30 minutes |
| Bank | 1–2 days |
If your issue isn't resolved, our support team is always ready to help. Reach out through your preferred channel.
Use live chat for the fastest assistance. Chat in Bangla and get a response in about 2 minutes on average.
Active 24/7For detailed issues, send us an email. Attaching a screenshot and your transaction ID will help us resolve it faster.
support@78obet.proAnswers to common questions are compiled on the FAQ page, where you'll often find a solution right away.
View FAQsProviding clear details about your issue leads to a much faster resolution. Follow the steps below.
If you run into an issue, take a screenshot immediately. This helps the support team quickly understand what went wrong.
For payment-related issues, your Mobile Pay or Nagad transaction ID is essential — without it, verification is very difficult.
Open live chat with your screenshot and transaction ID ready. Describe your issue in Bangla.
Most issues are resolved within 15–30 minutes. Complex cases may take up to 24 hours.
Warning: 78obet will never ask for your password, OTP, or banking details over the phone or via messages. If you receive any such request, contact support immediately.
All your most frequently asked questions, answered in one place.